PurchaseLoop Research:

Understanding Consumer Telecommunications Preferences

As the telecommunications industry continues to evolve, LoopMe is monitoring consumer sentiment in our UK pulse report. Using our proprietary research platform, LoopMe surveyed 19,177 consumers across the UK from 23-28 December 2022.

Understanding Consumer Telecommunications Preferences: PurchaseLoop Research Insights Study UK
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This research was conducted using LoopMe's award-winning PurchaseLoop survey technology



What's inside?

We explored three key areas to understand consumer sentiment when it comes to telecommunication providers and their likelihood of changing to a new provider in the new year across mobile, broadband and TV.

Cost of living driving consumers to change mobile providers
Consumers value price the most when searching for a new broadband provider
Over a third of consumers favour both streaming and paid TV services